Orders
Below are some of are common questions about ordersSimply browse our collection, select your desired item, add it to your cart, and proceed to checkout. Follow the payment instructions to complete your order securely.
Once your order has been successfully placed, you'll receive an order confirmation email containing your order number and a summary of your purchase. If you don't see the email within a few minutes, please check your spam or junk folder.
You can also log in to your account to view your order status and order history. If you haven't received a confirmation email or have any questions about your order, please contact our customer support team for assistance.
Yes, you can request a change to your shipping address before your order has been processed or shipped. Please contact our customer support team as soon as possible with your order number and the updated shipping address.
Once an order has been shipped, we are unable to change the delivery address. If the package is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to resend the order.
Shipping & Returns
Below are some common questions about shipping, returns, and exchangesYes, we offer international shipping to selected countries. Shipping availability and rates will be displayed during checkout.
Most orders are processed and shipped within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number so you can monitor your delivery.
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, unworn, in their original condition, and returned with all original packaging and tags.
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made products
- Items that have been used, damaged, or altered after delivery
Once your return is received and inspected, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Delivery times depend on your location and the shipping method selected at checkout.
- Local orders: Typically arrive within 2–5 business days.
- International orders: Typically arrive within 7–21 business days.
Please note that these are estimated delivery times and may be affected by customs clearance, weather conditions, carrier delays, or peak holiday seasons.
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your shipment every step of the way.